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Privacy Policy

Last updated: September 6, 2026

Soluxin (“we”, “our”, or “us”) operates www.soluxin.com (the “Site”). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Site, you agree to the practices described below.

1. INFORMATION WE COLLECT

a) Information you provide to us directly:

• Name, company name, email address, phone number, and project details when you submit a quote request (RFQ) or contact us through our forms or by email (quote@soluxin.com).
• Files you upload, such as CAD drawings (STEP, IGES, DWG, DXF, PDF) and technical specifications, when you request a quotation.

b) Information collected automatically:

• IP address, browser type, device type, pages visited, and time spent on the Site, collected through cookies and analytics tools.

1. HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Prepare quotations, respond to your inquiries, and provide manufacturing services;
• Communicate with you about your projects, orders, and shipments;
• Improve our website, content, and marketing;
• Send occasional business updates or offers. You may opt out at any time;
• Comply with legal and contractual obligations.

We do NOT sell or rent your personal information to third parties.

1. DRAWINGS AND CONFIDENTIALITY

Technical drawings, CAD files, and specifications you share with us are used solely for quotation and manufacturing purposes. We are happy to sign a Non-Disclosure Agreement (NDA) upon request. Files are shared only with the partner factories and logistics providers directly involved in your project.

1. COOKIES AND ANALYTICS

The Site uses cookies and similar technologies to:

• Keep the Site functioning properly;
• Understand how visitors use the Site through analytics tools (such as Google Analytics);
• Measure the performance of our marketing.

You can disable cookies in your browser settings, though some parts of the Site may not function correctly.

1. THIRD-PARTY SERVICES

We rely on trusted third-party providers to operate our business, including website hosting, email services, analytics, and international logistics. These providers process information only on our instructions and are bound by confidentiality obligations.

1. INTERNATIONAL DATA TRANSFER

Soluxin operates globally. Your information may be transferred to and processed in countries other than your own, including China and the United States. Where required, we apply appropriate safeguards to protect your data.

1. YOUR RIGHTS (GDPR / CCPA)

Depending on your location, you may have the right to:

• Access the personal data we hold about you;
• Request correction or deletion of your data;
• Object to or restrict certain processing;
• Request a copy of your data.

California residents have the right to know what personal information is collected and to request its deletion. To exercise any of these rights, contact us at quote@soluxin.com.

1. DATA RETENTION

We keep your information only as long as necessary for the purposes described above, to comply with legal obligations, and to maintain our business relationship (e.g., quotation and order records).

1. DATA SECURITY

We use reasonable technical and organizational measures to protect your information, including access controls and encrypted connections (HTTPS). No method of transmission over the Internet is 100% secure, but we take protection of your data seriously.

1. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page shows when it was last revised. Continued use of the Site after changes means you accept the updated policy.

1. CONTACT US

Questions about this Privacy Policy or your data?

Soluxin
Email: quote@soluxin.com
Website: www.soluxin.com